Notice of Privacy Practices

The Matrix Health is dedicated to protecting the privacy and confidentiality of your personal health information in compliance with all applicable privacy laws, including PIPEDA and PHIPA. We use and disclose your health information for treatment, payment, and healthcare operations. This includes coordinating care with other providers, prescribing medications, processing billing, and conducting quality improvement activities.

We may also share information within your circle of care — with your consent or as permitted by law — without requiring explicit consent each time. In certain circumstances, we may disclose information to comply with legal obligations, public health authorities, or court orders.

You have the right to access your health records, request corrections to inaccurate information, request restrictions on how your information is used, and request confidential communication. You also have the right to file a complaint with our Privacy Officer or with the Office of the Privacy Commissioner of Canada. We are committed to maintaining the privacy and security of your information and to providing this notice in accordance with our legal obligations. Any changes to this notice will be communicated to you promptly.